Terms of service

Terms and Conditions

Last Updated: May 04, 2026

Welcome to Zenvora. These Terms and Conditions (“Terms”) govern your use of our website located at www.zenvorawellness.co and all associated services, features, and content (collectively, the “Service”). By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use the Service.

1. Acceptance of Terms

By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies referenced in these Terms, including the Privacy Policy. Zenvora reserves the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Eligibility

You must be at least 18 years old to use this website and enter into a contract with Zenvora. By placing an order through this website, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3. Account Registration

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are also responsible for safeguarding your account credentials and agree not to disclose your password to any third party.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

  • Use the Service in any way that violates applicable laws or regulations.
  • Engage in any activity that could harm the Service, other users, or Zenvora.
  • Use any device or software that interferes with the operation of the Service.

Zenvora reserves the right to refuse, limit, or cancel accounts or orders at any time for any reason.

5. Product Descriptions

Zenvora attempts to be as accurate as possible when describing products. However, we do not warrant that product descriptions, images or other content on the site are error‑free, complete, reliable, current, or free of typographical errors.

6. Orders and Pricing

All orders placed through the Service are subject to acceptance and availability. Zenvora reserves the right to refuse or cancel orders for any reason, including: product availability, errors in pricing or product information, or issues identified by our credit and fraud prevention department. Prices for our products are subject to change without notice.

7. Payments

Payments for products must be made at the time the order is placed. By submitting your payment information, you authorize Zenvora or its approved payment processors to charge the applicable payment method for the total amount of your order, including taxes and shipping charges.

8. Shipping and Delivery

Shipping and delivery timelines are estimates and may vary due to factors beyond our control, such as carrier delays. Please refer to our Shipping Policy for full details regarding shipping charges, delivery estimates, and procedures.

9. Returns, Refunds, and Cancellations

All purchases are subject to our Return & Refund Policy. If you are not satisfied with a purchase, please review our Return & Refund Policy for instructions on how to return items and obtain a refund or replacement.

10. Intellectual Property

All content included in the Service — such as text, graphics, logos, images, audio, video, and software — is the property of Zenvora or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, publish, distribute, or create derivative works from any content without prior written permission from Zenvora.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Zenvora, its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service or products purchased through the Service. In no event shall Zenvora’s total liability to you for all claims exceed the amount paid by you for the product or service giving rise to the claim.

12. Third‑Party Links and Services

The Service may contain links to third‑party websites or services that are not owned or controlled by Zenvora. Zenvora does not endorse or assume responsibility for the content, privacy practices, or policies of any third‑party sites or services. You acknowledge and agree that Zenvora shall not be responsible or liable for any damages or losses caused by or in connection with the use of third‑party sites.

13. Governing Law

These Terms and any disputes arising out of or related to the Service will be governed by and interpreted in accordance with the laws of the jurisdiction in which Zenvora operates, without regard to conflict of law principles.

14. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined through good‑faith negotiation between you and Zenvora. If a resolution cannot be reached, the dispute will be resolved through binding arbitration in accordance with applicable arbitration rules.

15. Waiver and Severability

No waiver by Zenvora of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on the Service, constitute the entire and exclusive agreement between you and Zenvora regarding your use of the Service.

17. Contact Information

If you have questions about these Terms and Conditions or need clarification, you can contact us at:

Email: hello@zenvorawellness.co
Address: 14311 Reese Blvd, A2-202, Huntersville,

North Carolina, 28078-7955, United States